Are you standing dead centre at the venue or off to one side? Sometimes mixes can be panned to one channel "slightly" more than another at the source, other times it could be your location, and other times it could be how the mics are being mounted.
At one point, I thought my mics were unbalanced by about +/- 1.5dB, however, I just did some recordings this weekend where both mics were mounted about 12 inches apart on a stand at 10 feet and could confirm they were close.
If worse comes to worse, tell Chris you'll send them back to him and have him look them over - if there's an issue with them, he should fix them and send them back at his expense. If there is still NO issue found, then you should offer to pay the return shipping. Chris is a pretty good guy - who knows, maybe the mics got damaged in the mail? I dunno but what you're describing seems a little whack to me.