hey now... simma down.
i can honestly say that i've only had to call creatives customer support once for my soundcard cuz i was an idiot when i reformatted my puter. yes it sucked, but it was my error, nothing to do with creative. i've had my jb3 for quite some time and my soundcard longer. both are quality products and i'm quite pleased with them. not to mention the new interface that creative has for there mp3 players including the jb3 is just as easy as an ipod (i'm assuming, i don't own an ipod, nor will i ever) everything is drag and drop and when i attach the jb3 its just like an external hdd, no more stupid playcenter.
two of my friends just recently got the zen touch's and they love them. and from my little experience with those and my little experience with an ipod, i don't see that much of a difference.
sorry, it just pisses me off cuz theres tons of other decent quality mp3 players on the market today, but for some reason if you don't own an ipod you're not "cool" - and people call microsoft a monopoly....
<-- no cigs for 5 days makes a man edgy, sorry.