Topic: How do you contact Chris Church? I mean, post-sale...

[drewropa]

ok, I don't have enough posts here to pm but I did purchase Chris' cardoids & 9000 preamp...my right mic is not working...newb or not I can figure that out...I need help and cchurch32@cogeco.ca & sales@church-audio.ca have not provided any support...

[Liquid Drum]

Email him. He's prob very busy so he might not answer straight away. Its prob my fault, lol with all the PM's I keep sending him.

[drewropa]

I have emailed him...like I said, I am a newb and I don't want to post something due to my lack of knowledge...but I'm standing in front of my stereo and have +6 on my left channel and -40 on my right channel...just confused...thanks

[Liquid Drum]

I have emailed him...like I said, I am a newb and I don't want to post something due to my lack of knowledge...but I'm standing in front of my stereo and have +6 on my left channel and -40 on my right channel...just confused...thanks

I'm sure Chris will sort it for you, just have patience. It probably got damaged during shipping.

[fmaderjr]

Click the link below & send him a PM:
http://taperssection.com/index.php?action=pm;sa=send;u=14500
He often seems to respond faster to PM's than emails. He will respond & fix it eventually. He's good about standing behind his work, but he gets a ton of emails & PM's to respond to every day about new orders and sometimes it takes him a while to get back.

[dorrcoq]

Did you try unscrewing the capsule to make sure the connection inside is being made?

[3-Fan]

Make sure it isn't the cable from the pre to your recorder.  I thought my pre or mics were bad but it was just the chord.  Try plugging the mics right into the recorder (mic in) and see if you get both channels.  If so that eliminates the mic being bad.

[MSTaper]

I'm sorry, I knew what you meant, but I almost laughed out loud at work when I saw the line about "the mice being bad! 
 rWc3523

[3-Fan]

that's what happens when you type in the dark, I fixed it for ya rW.....

Back on subject, plug headphones into your out of your pre and see if you get both channels from your mics?  Just another way to eliminate the pre or the mics.

[Church-Audio]

ok, I don't have enough posts here to pm but I did purchase Chris' cardoids & 9000 preamp...my right mic is not working...newb or not I can figure that out...I need help and cchurch32@cogeco.ca & sales@church-audio.ca have not provided any support...

I have actually sent you three emails... maybe check your spam folder? I wanted you to send me your phone number so I could call you.. I think it might be a contact tab on the back of one of the mics.. Thats the only thing it could be make sure the capsules are screwed on well and that the metal * brass * tabs inside the mic capsule are bent up and making good contact with the center pin on the capsule.. Screw them back togeather and you should be fine..

Chris

I am sorry there has been an issue with comunication. I am pretty good with getting back to people especially when they have a problem with my gear. I hope this works out ok if not send them back and I will fix or replace them for you for free.

[69mako]

Chris is a great guy.  I had an issue with one of my mics.  I sent them back to him and he wasn't able to find anything wrong with them.  You know what he did.  He made a new set of mics and shipped them to me.  The new ones work great!!!  He has a costumer for life and I recommend him to everyone I know that is thinking about getting into taping.  You can't find post-sale support like that!!!

Mako

[Liquid Drum]

Chris is a great guy.  I had an issue with one of my mics.  I sent them back to him and he wasn't able to find anything wrong with them.  You know what he did.  He made a new set of mics and shipped them to me.  The new ones work great!!!  He has a costumer for life and I recommend him to everyone I know that is thinking about getting into taping.  You can't find post-sale support like that!!!

Mako

+1

Even after all my garbage of PM's, Chris is always happy to help me out. Its appreciated.

[Church-Audio]

Chris is a great guy.  I had an issue with one of my mics.  I sent them back to him and he wasn't able to find anything wrong with them.  You know what he did.  He made a new set of mics and shipped them to me.  The new ones work great!!!  He has a costumer for life and I recommend him to everyone I know that is thinking about getting into taping.  You can't find post-sale support like that!!!

Mako

+1

Even after all my garbage of PM's, Chris is always happy to help me out. Its appreciated.

Thanks guys.. Yes you did email me a lot of garbage but I knew I could sell you a lot of product so I put up with it lol.. A JOKE I hope you guys find that funny My wife just spit out her coffee.. in my ear... wow I smell like a star bucks now.. and I think I need to get this coffee out of my ear.. Anyway..


I am always happy to answer questions and its not only you that learns from that.. I learn things too every time someone asks me a question it makes me think of different things. A lot of my products has been "fine tuned" because of questions. So please dont stop and thanks

Chris

[MSTaper]

I can vouch for Chris. I emailed him my telephone number and he called within minutes. We (or he) solved my problem. I'm enjoying my equipment and am hoping to pick up some more after the holidays! Thanks!  rWc3523

[guitard]

Chris is a great guy.  I had an issue with one of my mics.  I sent them back to him and he wasn't able to find anything wrong with them.  You know what he did.  He made a new set of mics and shipped them to me.  The new ones work great!!!  He has a costumer for life and I recommend him to everyone I know that is thinking about getting into taping.  You can't find post-sale support like that!!!

Mako

I had an issue with my Coresound mics.  I emailed Len a couple of times, but never got a response.  I sent them to Chris and since the repair was a simple one - he didn't charge me to fix them.  I only payed for the shipping.