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Gear / Technical Help => Recording Gear => Topic started by: stevetoney on September 11, 2010, 08:54:08 PM

Title: Simple M10 Question
Post by: stevetoney on September 11, 2010, 08:54:08 PM
I have a new M10 that I haven't used to record with yet, but I've played around with it.  Seems like every time I turn it on again, the date and time have reset and the screen default is to set these all over again, which is a PITA and shouldn't happen.  The batteries haven't been removed since the minute I opened it up brand new.  Anybody else having this issue?
Title: Re: Simple M10 Question
Post by: Cheesecadet on September 11, 2010, 11:26:26 PM
I've never had that issue...
Title: Re: Simple M10 Question
Post by: Ziggz on September 11, 2010, 11:34:20 PM
Had my batteries out for at least 2 weeks and it kept the right date & time.
Title: Re: Simple M10 Question
Post by: willndmb on September 12, 2010, 01:34:27 AM
i have the same exact issue
99% of the time i have to reset the date and time
i did tape a show tonight though and its been 13 days since i turned it on last and the date was saved
go figure
Title: Re: Simple M10 Question
Post by: earmonger on September 12, 2010, 08:57:49 AM
tonedeaf and wilndmb, if I were you I'd contact Sony or the seller. It should hold the date/time.

 
Title: Re: Simple M10 Question
Post by: beatkilla on September 12, 2010, 05:46:29 PM
I had to reset the date and time once...hasnt happened again.
Title: Re: Simple M10 Question
Post by: rastasean on September 12, 2010, 08:12:52 PM
have the two of you tried to re-install the firmware? truthfully, I don't even know if that is an option since sony may not have it out of the web, but I have only heard of will and tonedeaf reporting/asking/mentioning this issue.

call sony before the warranty expires!
Title: Re: Simple M10 Question
Post by: stevetoney on September 12, 2010, 08:53:02 PM
Thanks for the responses everyone.  I'll do some further investigation when I have some time and will report back. 
Title: Re: Simple M10 Question
Post by: disco on September 13, 2010, 10:12:44 AM
I had to reset the date and time once...hasnt happened again.
Title: Re: Simple M10 Question
Post by: OFOTD on September 15, 2010, 02:58:58 PM
Having the same problem as Steve.    Bought the M10 a month or so ago.  Haven't used in in the field yet but have used it for some tests around the house.  Each time the unit has sat for a couple of days the clock has to be reset.   

Pain in the ass but not a deal breaker for me as I don't want a refurb if I RMA it but sure would be nice to find a solution.


Anyone else?
Title: Re: Simple M10 Question
Post by: stevetoney on September 15, 2010, 03:12:29 PM
FWIW, a visit to the Sony esupport website shows that there's no firmware for the M10 and there are no FAQs or anything else related to this.  I guess a message to Technical Support might be in order, but like you David it's not a deal breaker and I'm not sure I'd want to send my unit out just for this.  Still, it's a PITA especially given that I know there will be times when I'm running late for a show and on a critical schedule to get setup and this extra minute or two to get through this opening screen will mess me up from getting rolling on time.  Murphy's law has a way of rearing its ugly head in those moments.
Title: Re: Simple M10 Question
Post by: Neilyboy on September 15, 2010, 04:13:12 PM
anyone have any internal pics to see if there is some form of internal battery that may be dead..


/edit.. found a manual online page 17 states "If you leave the PCM recorder for approximately 3 minutes or longer, with no batteries inserted, the clock is reset to default settings."

neil
Title: Re: Simple M10 Question
Post by: OFOTD on September 15, 2010, 05:31:05 PM
Still, it's a PITA especially given that I know there will be times when I'm running late for a show and on a critical schedule to get setup and this extra minute or two to get through this opening screen will mess me up from getting rolling on time.  Murphy's law has a way of rearing its ugly head in those moments.

Agreed. 

For me though the bigger issue rather than running late is the fact that the time stamp will be incorrect.  Can't tell you how many shows I have taped that i'd revisit to track weeks, months and years later and needed to identify the show by the date/timestamp.

/edit.. found a manual online page 17 states "If you leave the PCM recorder for approximately 3 minutes or longer, with no batteries inserted, the clock is reset to default settings."
   

Saw that but I haven't removed the functioning batteries at all in between uses.   
Title: Re: Simple M10 Question
Post by: Ziggz on September 15, 2010, 06:57:58 PM
Odd. I've just charged my batteries- they were out of the recorder for 15+ hours and the clock/date is correct.
Title: Re: Simple M10 Question
Post by: willndmb on September 15, 2010, 10:56:18 PM
Odd. I've just charged my batteries- they were out of the recorder for 15+ hours and the clock/date is correct.
the 3 minutes doesn't sound right to me but whatever
i never took my batteries out from the day i put them in - i used the ones that came in the box
so it seems there are 3 of us who have the reset clock issue :/
i too don't find it a big enough issue to send it back and funny the last 3 weeks it has stayed correct
Title: Re: Simple M10 Question
Post by: ts on September 16, 2010, 10:12:16 AM
I have to reset mine after long periods of inactivity, more than 24 hours. If I power it up a few times a day it's OK. ???
Title: Re: Simple M10 Question
Post by: disco on September 17, 2010, 02:02:48 AM
Odd. I've just charged my batteries- they were out of the recorder for 15+ hours and the clock/date is correct.

not that long for me, but usually 20-30 mins as they recharge and I eventually get them back in the recorder
Title: Re: Simple M10 Question
Post by: Ziggz on September 17, 2010, 03:04:09 AM
I'm pretty sure I had the recorder sitting with no batteries for 2 weeks and the date/time was ok when I put fresh batteries in. Will try that again as it'll be at least 10 days before I use it again.
Title: Re: Simple M10 Question
Post by: stevetoney on September 17, 2010, 04:28:29 AM
For me though the bigger issue rather than running late is the fact that the time stamp will be incorrect.  Can't tell you how many shows I have taped that i'd revisit to track weeks, months and years later and needed to identify the show by the date/timestamp.

Man, when are you gonna get those Sinatra tapes out?   ;D
Title: Re: Simple M10 Question
Post by: bucsab12 on September 17, 2010, 07:06:30 AM
I am not sure if this has been mentioned before but on page 14 of the manual, under the "Tips" section, there is a sentence stating:

Quote
"When replacing batteries, the clock continues moving for about 3 minutes after you remove the batteries"

So I guess if you wait longer than that you will have to readjust time and date.
Title: Re: Simple M10 Question
Post by: disco on September 17, 2010, 02:29:12 PM
I am not sure if this has been mentioned before but on page 14 of the manual, under the "Tips" section, there is a sentence stating:

Quote
"When replacing batteries, the clock continues moving for about 3 minutes after you remove the batteries"

So I guess if you wait longer than that you will have to readjust time and date.

weird, my charger takes more than 3 mins to recharge, haven't had any issues