Hi everybody,
I'm sorry that my first post is about stuff like that, but I need your neutral help!
Church Audio came to my attention through a recommendation here at the forum. So I bought a pair of mics and an amp. That was on Sep 1st. It's January now, Church Audio has my money, but all I got for it were disrespectful or absurd mails. But let me tell you the facts:
There had been two possibilities to ship me the stuff:
1. To the USA with arrival BEFORE SEPTEMBER 18TH (I paid 20 USD for
shipping and another 20 USD "fast service charge" to make that possible
after Church Audio told me, that that's no problem)
2. To Germany (I paid additional 15 USD and sent Mr. Church a german address,
after he told me later, that shipping to the USA is NOT possible)
And what did he do? He shipped the package to the USA in OCTOBER! Weeks
after I left the USA! Although we finally determined, that he ships it to Germany!
Just this mistake wouldn't have been such a problem - I paid for
shipping to Germany anyway. But the way he treated me after I waited over 3 months by his mistake, is not to accept! He sent me several absurd mails, telling me something about a scam, accusing me to fool around and again and again, that it was just me, who caused this trouble and that he did everything perfect.
In the meantime, I've been obliged to buy other mics, cause I couldn't wait any longer. It's FOUR months ago now, that I ordered the stuff. Church Audio has my money and my german address, so there is no excuse.
I asked Church Audio to refund my money, but Mr. Church rejected. In an absurd way again, but that will lead too far ...
I ask you: Do I have the right, to get back my money? After four months now? If you come to the view, that it's all my mistake, I will not ask Church Audio for a refund any longer. If you come to the opinion, that I am right and Church Audio caused this trouble, I hope, Mr. Church does his part to solve this problem an give me my refund.
Finally: I can document every single word I wrote, if necessary.
Thank you all and sorry again for this!
Heiko