I have waited and am (so far) surprised nobody has received units with the LCD anomalies I experienced and posted about further back in this thread. Basically, uneven brighter dots and/or patches on the LCD as seen when the backlight is on in a dark environment.
I guess I was just
very unlucky to receive 2 units like that. They were returned to the retailers (at my expense).
I'm happy to report no such issues with some additional PCM-M10s I bought (touch wood). This unit, as predicted, is shaping up to be the performance leader in this price range (and beyond), and my issues with the LCD quality control are gone in these recent purchases.
I am still interested in hearing from those that encounter these issues, because I'm finding it hard to believe I am the only one
As mentioned above, I have nothing but good things to say about B&H and how they handle customer service. Sometimes they make mistakes. Sometimes it takes longer to sort out a problem than I'd like (especially given the volumes they handle), but as far as I'm concerned, all these things are well within tolerance level and they will continue to be my first choice when buying electronics (as long as the exchange rate stays favourable
I could mention another New York store and how they differ in customer service, but won't embarrass them here. Suffice to say I won't be dealing with them again.