Saw one last weekend a friend had purchased from Musician's Friend as a scratch&dent item. He said the unit that arrived was a NIB item. I went to their website and they list the S&D at $469.99 (free shipping) with the S&D sale running through Tuesday October 2nd. Regular non-S&D price is $599. Spent all week debating whether to order one of these or wait a month or two and get an FR2 or PMD671. Decided the finances where a little too shaky to opt for one of the other units immediately and didn't feel like waiting so placed an order with MF and got a little surprise, website still shows $469.99 for a S&D but was quoted and charged $399.99! It should ship Monday and I'll update after arrival as to how this open-box item is cosmetically. If you're feeling adventurous (unit won't arrive before the sale ends) and want to take your chances on a scratch and dent unit, give MF a call and see if they quote you the $399.99 price. Haven't found a better price anywhere else.
http://www.musiciansfriend.com/product/Fostex-FR2LE-High-Definition-Field-Recorder?sku=240346XMF's S&D description:
Scratch and Dent Items ("Blems")
This is a Scratch and Dent item. What does that mean? These items are primarily products that have been previously returned by other customers. They are products that may have some cosmetic flaws such as scratches or nicks, or may be slightly experienced. Either way, they are guaranteed to function perfectly. If you can live with a minor blemish and a "not-so-pretty" box, you'll save some serious bucks! Because of the random nature of flaws on specific items, we are unable to list specific details. All Scratch and Dent products include our 100% Satisfaction Guarantee so you can take a full 45 days to check out the gear before deciding to keep it.
UPDATE 02 October - just got off the phone with MF's customer service to check on status of the order since I had not received a confirmation e-mail. Order had been cancelled. Could not get an explanantion why but I suspect it was because they
sold took orders for more than they had available. In light of the no communication from MF and the order taker saying they had them in stock ready to ship, I can not recommend this seller and in the future will take my business elsewhere.
UPDATE #2 - 07 NOV - just got off the phone with MF's Customer Service to find out what was in the box that was on my front porch yesterday and to ask for an RA# and a UPS call tag. Seems they reinstated the S&D order they had previously cancelled. From the CS agent and the invoice, they reinstated the order on Oct 11 but didn't have a returned unit to ship until Nov 2. They also honored the $399.99 price I was quoted back in September. Only problem is in the meantime I bought an FR2 and I don't really need two new recorders.
While Musician's Friend has a great price (and the unit looks like it had never been out of the box), I still had no contact from Musician's Friend that I did not initiate. A phone call or an e-mail informing me the order had been reinstated would have been considerate and would have saved me about a grand or even a message of some sort that it had been shipped, though at that point it would not have prevented me purchasing the FR2. If you want to deal with Musician's Friend, be aware that you probably will not be informed of what is going on; you place your order and you may see the product in two days or you may see it in 6 weeks with no contact from them.
MF, good/great prices, non-existent contact letting the customer know what is going on. I probably won't be dealing with them again.
UPDATE #3 - Dec 26: After returning from a mid-December vacation, still no return shipping label from Musician's Friend. I can't recommend MF other than to suggest taking your business elsewhere; I certainly will after the no communication/no followup I've received from them.
I decided to keep this after reviewing my finances. Was borderline about keeping it anyway because the price was so good and with a little Christmas cash, I can keep it and order a couple of larger CF cards for it and the FR2. With the FR2LE and the unmodded one my friend purchased, I can finally do some mic comps I've been wanting to for some time.