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Author Topic: Microtrack Not Booting - help  (Read 8411 times)

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Offline pool

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Microtrack Not Booting - help
« on: February 07, 2007, 12:37:21 PM »
Hi

I puchased an 8gb Sandisk Ultra II today 60x/66x brand new from mymemory.co.uk.

The MT worked fine until yesterday.

I had the MT switched OFF and not PC connected. The new card was not formatted.
I inserted the new unformatted Sandisk card and switched MT on. The MT froze on booting firmware (green and red lights remain on).

I connected MT to pc and can access it but it cannot boot when removed from usb or manually switched on still connected to USB. I tried m-audio cf (formatted) and Dane-elec 2GB i was using til now. The MT cannot boot. I tried to copy the firmware update again in m-audio cf and tried to boot but MT will not boot.

Any help/suggestions please?
pool

Offline Church-Audio

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Re: Microtrack Not Booting - help
« Reply #1 on: February 07, 2007, 12:58:15 PM »
Hi

I puchased an 8gb Sandisk Ultra II today 60x/66x brand new from mymemory.co.uk.

The MT worked fine until yesterday.

I had the MT switched OFF and not PC connected. The new card was not formatted.
I inserted the new unformatted Sandisk card and switched MT on. The MT froze on booting firmware (green and red lights remain on).

I connected MT to pc and can access it but it cannot boot when removed from usb or manually switched on still connected to USB. I tried m-audio cf (formatted) and Dane-elec 2GB i was using til now. The MT cannot boot. I tried to copy the firmware update again in m-audio cf and tried to boot but MT will not boot.

Any help/suggestions please?
pool

I would remove the battery and then put it back together and see if that helps it sounds like the microcrapper took a dump.. I think your better off with an edirol anyway :) +T for your troubles

for warranty returns email me at
EMAIL Sales@church-audio.com

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Re: Microtrack Not Booting - help
« Reply #2 on: February 07, 2007, 12:59:12 PM »
The battery is not removable in the Microtrack.

MT firmware is newest 1.4.5

The MT is also not booting with older cards I had (m-audio and Dane-elec).

I re-formatted the cards (the new sandisk and m-audio) using the pc but still won't boot.

I copied firmware in a formatted card to try to re-install but when unplugging from pc for installing, i cannot do re-install firmware bacause the MT will not boot to verify etc.

Offline pool

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Re: Microtrack Not Booting - help
« Reply #3 on: February 07, 2007, 01:46:50 PM »
update.....

I removed the cf and switched on without any cf inside. The MT booted without the cf and also after i re-inserted the cf incl the Sandisk 8gb noe formatted in-deck.

I'm not sure what caused this.
Maybe the card was improperly inserted and caused the stalling.
I never removed the old card from the deck and it felt lonley without it....
Maybe the MT wasnt properly chrged as i taped and carried out sometest in the last couple of days.

I don't know. hope this crashing won't happen again.

what easies (slightly) my mind is that it happened the time i first inserted the new unformatted Sandisk cf.

any similar experiences appreciated.

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Re: Microtrack Not Booting - help
« Reply #4 on: February 07, 2007, 03:11:41 PM »
good to know that the battery is actually user replacable (if done correctly no doubt). w/out sending it to mother spaceship. :-)

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Re: Microtrack Not Booting - help
« Reply #5 on: February 07, 2007, 03:22:44 PM »
good to know that the battery is actually user replacable (if done correctly no doubt). w/out sending it to mother spaceship. :-)

Dont worry I will always help you out all you have to do is ask I just dont know how to take the MT apart. But I know others here have done so and know exactly how to do it... I reset button would have been a nice addition to the MT since it does like to crash I had one for about 1 week then I sold it.. I did not like the user interface on it..
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Offline Jhurlbs81

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Re: Microtrack Not Booting - help
« Reply #6 on: February 07, 2007, 05:51:39 PM »
Quote
I would remove the battery and then put it back together and see if that helps it sounds like the microcrapper took a dump.. I think your better off with an edirol anyway  +T for your troubles

All these MT problems miff me.  I have never had single problem, ever, with my MT and I tape two shows a week on average.  I think a lot of the bad press the MT received early was do to inexperienced users.  That was a "first recorder" for a lot of people.  Granted it had legit issues like the bug mentioned above; most all firmware based recorders do. But I always laugh when I hear those, "Thats the Microcrapper for you." ;D
FREE JERRYFREAK!

Offline pool

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Re: Microtrack Not Booting - help
« Reply #7 on: February 08, 2007, 02:45:03 AM »
Ive had issues two times w/ the MT:

The first was when it crashed during taping (latest firmware)...it sounds like the commonly known crashing issue....but after researching and kind advices from various memebers esp guysonic the problem was relating to the cf being (1) 133x speed and (2) i had never formatted the cf and had beed loading/unloading for a month and a half. Formatting prior to each show presented no problems after. Thats why i went for a lower speed (and while at it) a larger capacity cf like the above mentioned sandisk.

Yesterday's crash in not booting was a bit strange, but what easies my mind is that it was first time i removed and inserted a new card. Now its booting ok. I cant fully explain why, but it didnt come out of the blue so to say.

Offline silentmark

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Re: Microtrack Not Booting - help
« Reply #8 on: February 08, 2007, 08:12:23 AM »
I reset button would have been a nice addition to the MT since it does like to crash I had one for about 1 week then I sold it.. I did not like the user interface on it..

Don't know about it liking to crash alot. I've had it crash once in the earliest versions of the firmware. Oh and if it does 'lock' up press and hold the power button down, this will shut it down and reset it.

There are plenty of threads here all you have to do is search around for them.

Oh and I'm with you Power, any problems I ever had were either user error or an early firmware issue, works solid for me at this point ...
Dissent is the highest form of patriotism. - Howard Zinn, not Thomas Jefferson ...

Mics: Neumann AK50/AK40/AK30/AK20(1 for M/S), AKG568eb's (gathering dust)
Decks: R-44 (OCM), Fostex FR2LE (OWM), Microtacker (semi-retired), D8 (retired), D7 (retired)
Pre-amps: Apogee Minime (semi-retired), Sonosax SX-M2 (semi-retired), Oade mod SBM-1 (retired)
Cables: LC3 actives (older lemo style x2), Audio Magic Hyper Conductor interconnects

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Offline pool

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Re: Microtrack Not Booting - help
« Reply #9 on: February 08, 2007, 05:00:53 PM »
I've tried a couple of tests and yes, if the cf (Sandisk ultra II 8gb) is not inserted properly it won't boot. It wasn't so "sensitive" with other cf's i used (m-audio & dane-elec). Neither do I know what "inserted properly" should mean...maybe i'm too careful in inserting the cf and not pushing it properly. If it keeps in place its ok. If it craps out during taping that would be worst.

Offline pool

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Re: Microtrack Not Booting - help
« Reply #10 on: February 09, 2007, 10:20:12 AM »
Update-
A detailed explanation on it's use/issues was submitted. Mymemory accepted to issue a replacment for the CF.

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Re: Microtrack Not Booting - help
« Reply #11 on: February 12, 2007, 01:02:57 PM »
update:

I will get a replacment for the Sandisk to try out. In the meantime M-audio offered the following info to create a rescue disc. Hope this can help others too:

Here are some detailed instructions on creating and using a 1.4.0
rescue
disk.

 

1) Copy the 1.4.0 update files to a FAT 32Ý formatted Compact Flash
card or
MicroDrive.

 

2) Turn off the MicroTrack (if not already done) and insert the card
(if not
already done).

 

3) Hold down the menu button.  While continuing to hold the menu
button,
press and release the Power button to turn the MicroTrack on (you will
have
to hold the power button for about a second for the press to be
recognized).

 

4) Look for the MicroTrack to display the M-Audio boot screen and the
words
"Booting Rescue Disk" below the M-Audio logo.  When you see this you
can
release the menu button.

 

5) When using 1.4.0 as your Rescue Disk firmware, the next screen you
should
see is the Firmware update screen. Press the Nav key to update the
MicroTrack's firmware to 1.4.0.

 

When the update is finished it will automatically reboot using the
MicroTrack's firmware (instead of the copy of the firmware on the
Rescue
Disk).  The version screen should now indicate that the firmware is now
1.4.0.

Ý To be used as a "Rescue Disk", the media MUST be formatted FAT32.  If
the
media is formatted FAT16, when the MicroTrack tries to boot into Rescue
Disk
mode, the MicroTrack will display an error message that reads "HDD Init
Failed. Connect to PC." To format media that is smaller than 1GB in
size,
you will need to use a PC (or Mac) to format it FAT32.  If you try to
use
the MicroTrack to format media smaller than 1GB using the System ->
Format
Media menu, it will instead format the media FAT16 (which is optimal
when
recording to the media but won't allow use as a "Rescue Disk").

Troubleshooting Rescue Disk Mode

Problem: I get a message saying HDD Init failed. Solution: Format the
media
FAT32. Also try another piece of media as your Rescue Disk just in case
your
media is defective.

Problem: I never see the "Booting Rescue Disk Mode" message and the
MicroTrack never shows the firmware update screen? Solution: Make sure
you
have the MicroTrack turned off an not plugged in to power before
pressing
the Menu button and following step 3.

Problem: I see the screen briefly flash the screen with the M-Audio
logo and
it reads Booting firmware or Booting Rescue Disk below it but then it
turns
back off. Solution: Make sure to release the Power Button after
pressing it.
If you hold it down too long the MicroTrack will power back off. Try
releasing the power button as soon as the backlight comes on.

Problem: Instead of saying Booting Rescue Disk, my MicroTrack reads
Insert
Rescue Disk! after step 3. Solution: The firmware files are either
corrupted
or have not been copied to the Media correctly. Copy the 3 firmware
update
files to the root (top level) of the media. Make sure that they are not
inside of any folders.

Problem: When I try and turn on the MicroTrack (step 3) the screen
doesn't
display anything. Solution: The battery may be fully discharged. Plug
in
your MicroTrack to the battery charger/power supply for at least 30
minutes
to give it an initial charge.

Problem: I've followed all of these procedures but my MicroTrack still
won't
start up on it's own. Solution: Unfortunately if updating the firmware
using
Rescue Disk mode did not correct the startup problem with your
MicroTrack,
it may require service.  Contact your local M-Audio support centre for
additional instructions.


Offline dkarDaGobert

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Re: Microtrack Not Booting - help
« Reply #12 on: March 13, 2007, 02:29:29 PM »
here´s another hint:

if your mt freezes due to a low battery in your a/d preamp or you disconnect the spdif cable while you´re recording - just press the power- and the delete button around 5 seconds to make a shutdown!

Mics: MBHO MBP603A / KA200N, Soundprofessionals CMC8-C
Preamps: Sony XLR-1, CoreSound Mic2496, SPSB8
Recorder: Sony PCM-D50, Microtrack 2496, Sony MZ-RH1

Camcorder: Panasonic HDC-HS700

Offline jkm78

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Re: Microtrack Not Booting - help
« Reply #13 on: March 13, 2007, 09:21:01 PM »
I just thought I would reply to this post regarding the microtrack.  I used the unit to record concerts and actually liked the unit very much, but than thats where my problems started.  I have three different problems with the and had to send it back to M-Audio.  The following are the problems I faced:

1)  The 1/4 inputs were faulty, M-Audio replaced the unit with anew unit.
2)  The unit would go into loop mode after powering on.  The M-Audio logo would continue to go on/off for about 3-5 minutes before powering up.  Outcome unit was sent to M-audio and returned with the new firmware 1.4.5.
3)   The unit continues to do the loop mode, however this time, the unit powered down during recording and froze up at the same same.  Outcome sent to M-Audio, they replaced the unit with a brand new unit.

Outcome for me, love the unit for its size, ability to adjust the level independently, great quality recording.  However for me, sending it back to M-Audio three times is just to much and got fed up with the unit.  I sold it and now figuring out what unit to buy next.  It might be the 722 of HD-P2.

Offline dkarDaGobert

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Re: Microtrack Not Booting - help
« Reply #14 on: March 14, 2007, 01:31:59 AM »
could you explain me whats your 1/4 inputs failure was?

Mics: MBHO MBP603A / KA200N, Soundprofessionals CMC8-C
Preamps: Sony XLR-1, CoreSound Mic2496, SPSB8
Recorder: Sony PCM-D50, Microtrack 2496, Sony MZ-RH1

Camcorder: Panasonic HDC-HS700

 

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