Topic: New Lunatec V3 firmware

[mbgrace]

Hi All,
We have released new firmware for the V3 which brings it up to the current IEC-958 and AES3 specifications.
This will solve the reported problems with the M-Audio MTII and the Sony PCM-D50.  Upgrading the frimware in the V3 requires replacing a chip inside the unit.
You can view the instructions for the firmware upgrade here:http://64.207.49.66/documents/v3/Grace_Design_Lunatec_V3_Firmware_Upgrade_Procedure.pdf
If you feel uncomfortable performing this procedure feel free to contact us and we can arrange to have your unit upgraded here at the factory.  Otherwise go to:http://www.gracedesign.com/support/V3/V3_firmware.htm and fill out the online form.  We will mail you an upgrade package promptly.
There is no charge for this upgrade.
Cheers,
Michael


EDIT:  The link to the instructions should work now...

[OFOTD]

Quality, service and support absolutely second to none.

Thanks Mike!

[illconditioned]

I don't have any Grace gear... yet.  But all I can say is Awesome!  Great to see this level of product support.  Rare in the computer industry, and even more rare in the audio industry.

  Richard

[anhisr]

The replacement is supper easy. 


http://www.gracedesign.com/support/V3/V3_firmware.htm

[thepassionofyonder]

anybody do this themselfs yet?
if its as easy as they say it is...i'll do it myself.

[anhisr]

Yes, and it way easer than I thought it would be.  So far I think only two of use have changed our chips.  Myself (test on a MTII) and scyue (test on a D-50) tested the chip.

[audBall]

I just filled the form out.  I'm pretty confident this will be easy to accomplish.

Thanks Grace!

[Gutbucket]

Outstanding.

Although I've only used it a few times, like many here love this piece of gear and although I already invision other Grace gear in my future, this only confims my previous impression of top quality, service and commited support.

Thank you MG.

[NOLAfishwater]

Thanks for the excellent support. However, do you think it is easy enough for this guy to do

[mbgrace]

The link to the installation instructions in the first post should work now...
Sorry about that.

[NOLAfishwater]

Thank, Michael. Glad I own a V3. Sounds great and I get excellent customer service.

[anhisr]

easy enough for a caveman but, I don't know about LSU fan 

[DF81]

Can someone post the instructions?  I thought the procedure was on the website, so I threw away all documents that came w/ the chip.  The PDF link above does not work anymore.

I opened the V3 and only see one chip that looks like the one to replace, but I'm not trying to damage the board.

Thanks

[Grace Tech]

Hey there, here is the V3 firmware upgrade procedure attached. That chip you are looking at is probably the one to change.
Let me know if you have any trouble!
-Alex