So is this the general situation!?
One shows off a new devcie at a trade show.
An inquiring user finds out 'support' does know nothing, dealers know nothing and the users just wait for xx time without knowing if it'll take 2 months, 2 quarters or 2 years for the device to hit the market? Let alone reliable info on specs, etc?
It's all so weird.
I'd expect: show off the device, give a fair estimate of delivery time, some usable specs (not just number of inputs but quality of said inputs) and a fair pricing estimate.
Then users would have something to work with.