I spoke to someone at Archos, who told me that all of the firmware is written by engineers in france. I was able to get an email of a technical contact over there, and sent him the email below. Hopefully, if he's not the person, it will get to the right person.
Hello xxxxx,
I was given your contact information from the American division of Archos. I
am looking to establish a technical contact in order to discuss issues with
the Gmini 120. Ideally, it would be most efficient if I could speak to the
engineer(s) in charge of writing firmware revisions and plug-ins. If youre not
the right person, if you could forward this along it would be greatly
appreciated.
There is a large group of consumers who are currently without an acceptable
product for mobile recording of .wav files from a S/PDIF source. Many former
DAT (digital audio tape) users have switched to using laptops to record audio
in mobile environments. While this works well, and offers both higher
resolution and the advantages of hard disk recording, portability and powering
become issues.
For several years, the market has been ready for hard-disk recorders. At this
point, the designs available fall into one of two categories:
1)professional units that are too large and/or too expensive for the average semi-
pro or hobby recordist:
http://www.sounddevices.com/products/7.htmhttp://www.oade.com/digital_recorders/hard_disc_recorders/hhb_portadrive.htmlhttp://www.zaxcom.com/audio/deva.shtml2)consumer mp3 player/recorder units which offer the correct functionality,
but reliability is not suitable for recording use:
http://www.creative.com/products/product.asp?prodid=296 (recording glitches)
http://www.iriveramerica.com/products/iHP-120.asp (limited to 800mb files)
At this point, there are no affordable solutions for recording spdif audio reliably at 16-bit, and no affordable options at all for recording 24-bit spdif. Based on Archos' history of responding to consumer demands and providing advanced functionality, I have hope that the Gmini 120 can be revised through software to enable these applications.
There are a handful of people who have been testing the .wav recording functionality of the Gmini 120, and all report similar problems to various degrees. The following tests were done with another relaible spdif recording device (soundcard or dat) in parallel to isolate the problem to the Gmini:
1) the device will write 'misplaced' samples in one or both channels. The net result of this is a point far off the waveform, which results in a steep slope in the waveform and an audible 'pop' or 'click' when played back
2) the device will record random digital noise instead of the actual waveform. The pattern of error is similar from instance to instance. After these short bursts of digital noise, the device resumes recording normally
I would like to offer our assistance in testing future firmware releases in order to alleviate these issues. We are offering this service and requesting no compensation, our only goal is to further the advancement of the technology. If the Gmini can be proven to be a reliable .wav recorder, we would be glad to promote it as such to our colleagues, which would result in increased sales for your company.
Resolving the recording issues are a priority for us, beyond that, there is another list of firmware requests, such as:
-proper playback of .wav files without gaps or glitches between tracks
-adoption of the .flac codec, an open source lossless codec
-support for 24-bit recording
-support for recording at higher sample rates (96K or above)
-quick starting of another file when recording, without the 5-10 second period of lost audio between files.
I look forward to hearing from you!
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