I will paste here an exchange with a Tascam "Product Specialist" in the comments section of the YouTube video about the DR-07XP uploaded by the company. It's staggering. I doubt very much that I will ever purchase a Tascam product again if this is the state of the company. Not that I was planning to.
-------------------------------------
@Ozpeter
3 days ago (edited)
You don't mention dual A/D converters for the 32 bit float audio. Without dual converters, 24 bit audio is being written as-is into a 32 bit float container, so the dynamic range isn't being extended. Can you comment? Does it have dual converters but they are not mentioned perhaps?
@TASCAMUSA
2 days ago
32-bit float recording is only possible with dual ADC. So, the DR-XP recorders feature dual ADC.
@TASCAMUSA Thanks. Your specs should claim it though as confusion is arising in this area due to another company saying that they use single converters. Somehow.
@TASCAMUSA This whole matter of very disturbing. Tascam's marketing people, who presumably are the ones answering questions here, made the assumption that this device has a full implementation of 32 bit float recording using dual ADC's, thus gaining the benefit of that hitherto standard implementation. Purchasers and reviewers will be doing the same. But Tascam have now admitted to me that their engineering department state that DR-07XP/DR-05XP are SINGLE ADC. This fact should be made clear in the published specifications for the device. Otherwise consumers are in danger of being misled. And that's not something that a reputable company like Tascam should be doing.
@Ozpeter hello. This is not marketing - I'm the Product Specialist. My job is to know every TASCAM product inside and out, better than anybody else in the company. I'm curious as to who you spoke to? I can't seem to find any phone or email records of you reaching out to us?
I'm sure you know this already, but 32-bit float can only be achieved by using TWO ADC chips. There is literally no other way to do it. So, when I tell you this recorder has two ADC chips and records in 32-bit float, believe it.
@TASCAMUSA
4 hours ago
@Ozpeter Also, you don't have to copy and paste your responses to multiple videos. The one will do from here on out.
@Ozpeter
19 minutes ago
@TASCAMUSA Firstly, here is a paste of the email I received. It is a matter of concern that Tascam employees cannot agree on this basic question.
Custser (TASCAM USA)
6 Feb 2025, 19:39 GMT+1
Hello Peter,
Our engineering department has sent the following information...
DR-07XP/DR-05XP are SINGLE ADC.
Thank you for your interest in TASCAM products."
Note the emphasis on the word 'single' which is pasted as-is from the email. I look forward to your clarification.
As for whether a single ADC can create a 32 bit float file, of course it can. And, according to your engineering department, it can. And according to Zoom, it can (if you care to study the user manual for the Zoom H4essential). Any value stored in 24 bits can be expressed in 32 bit float format without loss of data. This is how a DAW takes a 16 bit recording and then processes it using 32 bits or more. Use of dual, or more, ADCs enables a wider dynamic range to be stored as each 24 bit converter processes different levels of the audio. This benefit is not obtained using a single converter.
Lastly, if there is confusion concerning the specification of two of your products, and you have uploaded separate videos about them, presumably on the assumption that purchasers may be interested in one product and not the other, then it is entirely appropriate to ask for clarification about the products, for the benefit of potential purchasers, on their respective videos. However, I will restrict further comment to this video as I suspect that you might delete any further comments from me on the other video.
I look forward to your further comments on this matter, or comments from someone further up the company who might be in a position to address the confusion between the company's product specialist and the company's engineering department, which is not good for the company's reputation. Neither is the tone of your responses."
================================
Let's see what their response is to that. And if they start deleting stuff, too late, it's all here!