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Author Topic: Sony PCM-A10 (Part 2)  (Read 19923 times)

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Offline dyneq

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Re: Sony PCM-A10 (Part 2)
« Reply #135 on: March 19, 2020, 04:39:23 PM »
I will try and test mine also. If there's a pattern, hopefully Sony can drop a firmware fix.

Offline morst

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Re: Sony PCM-A10 (Part 2)
« Reply #136 on: March 19, 2020, 05:19:27 PM »
I'm on a chat with a Sony tech right now. Three cables, same result. Left channel hotter via line in on exact same signal.
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Offline DavidPuddy

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Re: Sony PCM-A10 (Part 2)
« Reply #137 on: March 19, 2020, 05:38:56 PM »
I just tried mine with some test tones. No problems here, besides the max pickup frequency being 16khz..
Mics: nbobs/480+ck61/62/63; C568EB; MKE2
Recorders: MP6; A10

Offline morst

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Re: Sony PCM-A10 (Part 2)
« Reply #138 on: March 19, 2020, 05:52:06 PM »
Chat could not fix it, I am contacting Pro Support next
https://na.info.pro.sony/Contact_us.html

Edit: Chat's troubleshooting regimen was as follows

- check that I tried 2 cables. I tried three.
- power cycle recorder- turn it off and on again
- check that EQ is not the cause, cycle it on and off again
- check that Key Change is not the cause, cycle it on and off again
- reset all settings on recorder via menus

How to restart your recorder (power switch!)
https://helpguide.sony.net/icd/pcma10/v1/en2/contents/TP0001677672.html
Adjust Equalizer:
https://helpguide.sony.net/icd/pcma10/v1/en2/contents/TP0001886584.html
Check Key Change:
https://helpguide.sony.net/icd/pcma10/v1/en2/contents/TP0001684411.html
Reset All Settings So The Recorder will even BEEP at you because I KNOW you turned that off!??
https://helpguide.sony.net/icd/pcma10/v1/en2/contents/TP0001669024.html?search=reset
Establishing Bluetooth connection for RecRemote (necessary after full reset!)
https://helpguide.sony.net/icd/pcma10/v1/en2/contents/TP0001684587.html

NOTE! The thing I really learned here is that to re-establish bluetooth connectivity, the iOS device MUST FORGET the information from the "old" PCMA10 in order to pair with the newly reset unit! That was not in Sony's help instructions but I requested to the chat tech that it be added, and also left it as a comment on the help page.
« Last Edit: March 19, 2020, 06:12:24 PM by morst »
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Offline vantheman

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Re: Sony PCM-A10 (Part 2)
« Reply #139 on: March 22, 2020, 04:24:14 PM »
Did it work?
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Offline morst

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Re: Sony PCM-A10 (Part 2)
« Reply #140 on: March 22, 2020, 05:02:48 PM »
Did it work?
Nope. I contacted Pro Support, so I now have a case number, and they say they'll get back to me. I will keep this thread updated as to progress.
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Offline morst

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Re: Sony PCM-A10 (Part 2)
« Reply #141 on: March 24, 2020, 05:38:12 PM »
Did it work?
Nope. I contacted Pro Support, so I now have a case number, and they say they'll get back to me. I will keep this thread updated as to progress.
Spoke to Sean at Sony Pro Support in New Jersey.
We went through a reset, and checked to see if auto levels or mic mode made any difference to the input issue.
No difference, so I'm gonna send it it for a warranty claim. It comes with a year warranty so I should be good.
If anyone else wants to go through support, the phones are shut down right now, but you can email Sony Pro support in Jersey to get going. They will create a case number and get your info, and probably have you send it in if it can't be resolved with normal operation options.
You'll probably end up talking to Sean, he said he's the only one in the shop right now.
https://pro.sony/ue_US/product-resources/knowledge-panel/professional-warranty-information
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Offline jerryfreak

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Re: Sony PCM-A10 (Part 2)
« Reply #142 on: March 24, 2020, 07:07:31 PM »
since you have an ear see if you can weasel out of them when the next gen of products are coming out. tell em we want a 32-bit recorder with digital input , in the form factor of an icd-ux570 ;)
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Offline vantheman

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Re: Sony PCM-A10 (Part 2)
« Reply #143 on: March 25, 2020, 02:00:59 AM »
Spoke to Sean at Sony Pro Support in New Jersey.
We went through a reset, and checked to see if auto levels or mic mode made any difference to the input issue.
No difference, so I'm gonna send it it for a warranty claim. It comes with a year warranty so I should be good.
If anyone else wants to go through support, the phones are shut down right now, but you can email Sony Pro support in Jersey to get going. They will create a case number and get your info, and probably have you send it in if it can't be resolved with normal operation options.
You'll probably end up talking to Sean, he said he's the only one in the shop right now.
https://pro.sony/ue_US/product-resources/knowledge-panel/professional-warranty-information

Thanks for going through all of that. I’ve been meaning to deal with it but I’ve been insanely busy the past couple weeks.
AT U853A Cardioids (SP-CMC-4U) > SP-SPSB-10 12V > Sony A10

Offline morst

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Re: Sony PCM-A10 (Part 2)
« Reply #144 on: April 13, 2020, 06:08:52 PM »
I will try and test mine also. If there's a pattern, hopefully Sony can drop a firmware fix.
A brand new, sealed PCMA10 arrived today via FedEx 2-day, from Sony service in New Jersey.
I suggest sending yours in before the warranty period expires.
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Offline jerryfreak

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Re: Sony PCM-A10 (Part 2)
« Reply #145 on: April 13, 2020, 09:12:31 PM »
my channels are different by ~0.35 dB

what do?
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Offline morst

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Re: Sony PCM-A10 (Part 2)
« Reply #146 on: April 13, 2020, 10:45:32 PM »
my channels are different by ~0.35 dB
what do?
I don't know what the factory specs are supposed to be, but if it's rated as better than that and within warranty, then I would contact pro support and ask them. If you've literally gone through my steps above, they might tell you to send it in. Bet you have other recorders to use on that giant cylinder with rounded bottom project!??!
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Offline adrianf74

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Re: Sony PCM-A10 (Part 2)
« Reply #147 on: April 13, 2020, 10:59:01 PM »
my channels are different by ~0.35 dB
what do?
I don't know what the factory specs are supposed to be, but if it's rated as better than that and within warranty, then I would contact pro support and ask them. If you've literally gone through my steps above, they might tell you to send it in. Bet you have other recorders to use on that giant cylinder with rounded bottom project!??!

Less than half a dB is pretty decent. I wouldn’t fret it over that.
Mics: AKG ck63 > nBob Actives, Line Audio CM3, Church Audio CA-14 | Decks: Sony PCM-A10, Zoom F4 |Power: Baby nBox, Talentcell 12V 6000mAh Rechargeable Battery, Church Audio Ugly Battery Box

Offline Hexacore300

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Sony PCM A10 as a beginner-multipurpose-recorder?
« Reply #148 on: May 07, 2020, 12:16:01 PM »
So right now I’m doing some research on field recorders to find one that fits my fairly broad range of scenarios I would use it for:
I make DAWless music so portability plays a big role. My first area of use here would be recording the line out of my instruments on the go in high quality, in order to later edit it in the studio. Secondly, I was thinking about getting into sound design and recording ambient sounds to later use those in my music sessions. I was also thinking about using the microphones live to then tweak the sounds and loop them with my gear on the spot (Here the ability to send the incoming sound through the headphone out, getting tweaked in my music setup and THEN go back into the recorder to record the whole thing would be awesome, but I don’t think the A10 has the ability to do that).
And as you might have already read: Yes I would prefer to use the internal mics only. I’m not really planning on getting additional mics for the sake of carrying more with me all the time (Or are the internal microphones really this bad that you need external ones?).
Next to music I also do a bit of video shooting. So I thought I could use the field recorder as an external microphone to mount it on the hot shoe of my camera (the size of the A10 would come in handy for that) or use them separately and sync them in post. I’m currently using a Sony FDR ax33 for video. Would the A10 make a big enough upgrade to the internal microphone of my sony?

So I’m relatively new when it comes to field recorders. Do you think the A10 is a good beginner recorder that fits my needs? I’ve been also looking at the Tascam DR100 mk3 in the past (quite chunkier than the A10). The Sony PCM D100 seems to be in a completely different league compared to the two others but comes at a hefty price.
I’m thinking about getting something cheaper first and when I see my ideas work out I might take the plunge and get the D100…
But what do you guys think? Should I start small or should I go full quality immediately and get the D100?

Offline jerryfreak

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Re: Sony PCM-A10 (Part 2)
« Reply #149 on: May 07, 2020, 12:46:28 PM »
for what you want to do (layering tracks), look at some of the zoom recorders. still very budget friendly but they have all kinds of features like that

im not super well versed in the particular models, as those are features i dont need. Perhaps others could make more specific recs

in general the A10 internal mics would be a so-so choice, the larger ones on the zooms should be a substantial step up (in that price range)

https://www.zoom-na.com/
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